Arsenal on the Charles campus renovations will affect access to our front entrance. Please read getting here and staying safe.

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Policies

 

COVID-19 Safety

As of June 10, 2022, safety protocols may vary by performance. Certain performances may still require masks and/or proof of vaccination for entry. Be sure to visit your specific show's event details page prior to each performance for the most up-to-date information and policies. Please also carefully read pre-performance emails (generally sent one day before performances) for important information pertaining to your performance. A complete list of current COVID safety policies is online here.

 

Contacting Staff

Staff members are not always on-site, or may be working remotely, so we recommend email as the best form of communication for questions or concerns. If you are unsure of who to contact, you may always email info@mosesianarts.org for assistance. The Box Office will also be available for your ticketing needs by calling 617-923-0100. Please see below for specific program information.

 

Ticketing

Ticket sales through our Box Office are final and cannot be refunded or exchanged. For postponed events, tickets will be honored on the rescheduled date. For cancelled events, full refunds will be offered.

 

Types of Payment

Our Box Office accepts cash, checks, and major credit cards including MasterCard, Visa, American Express, and Discover.

 

Fees

The Mosesian Center for the Arts is committed to keeping ticketing fees as low as possible and transparent to our patrons. Each ticket incurs a Mosesian Center for the Arts facility fee and a handling fee.

 

Late Seating

Latecomers will be seated at the discretion of the management, in the most easily accessible seats, in order to minimize distractions to audience and performers.

 

Recording

Photography, videography, and audio recordings are strictly prohibited for performances

 

Concessions

Currently, a full selection of beverages and limited snacks are available at the MBar. Concessions purchased at the MBar may be consumed in the bar area or the lobby. Please note that outside food and beverages are prohibited.